Only the data needed to respond
We collect contact details, the context of your request and the information needed to route it.
privacy
How Makers handles personal data.
This page explains in plain language how Makers collects, uses and protects personal data across its websites, products, contacts and digital channels.
Use related to your relationship with Makers
Data helps us respond to enquiries, manage requests, operate products, improve channels and meet applicable obligations.
Clear rights and contact details
Privacy requests should be submitted through the administrative channel so that they can be recorded and tracked.
Data controller
Makers is the brand responsible for the websites, pages, products and digital channels presented on this website. Where a relationship requires tax or contractual identification, formal details are provided in a proposal, contract, invoice or administrative response.
Data we collect
We may collect your name, email address, phone number, company, role, subject, message, contact preferences, technical browsing data and information submitted through forms, demos, briefs or external channels.
How we use data
We use data to respond to requests, prepare demonstrations, assess projects, send requested communications, manage support, improve products, protect systems and meet applicable legal obligations.
Legal bases
Depending on the context, processing may be based on pre-contractual steps, performance of a contract, compliance with legal obligations, legitimate interests, consent or the handling of requests made by the data subject.
WhatsApp and external channels
When you interact with Makers through external channels such as WhatsApp, Instagram, LinkedIn or other services, those providers' policies also apply.
Suppliers and processors
We may use suppliers for hosting, email, analytics, CRM, forms, support, automation and product operations. Makers seeks to limit suppliers' access to what is necessary for each purpose.
Retention
Data is retained for as long as necessary to fulfil the original purpose, legal obligations, defence of rights, security, the business relationship or a request made by the data subject.
Data subjects' rights
You may request access, rectification, erasure, restriction, objection, portability or clarification about processing, as applicable.
Privacy contact
Privacy and data protection enquiries should be submitted through the administrative form, selecting the Privacy and data protection category.
privacy request
Open a privacy request Have a question about data or privacy?
Open an administrative request in the appropriate category so that Makers can route it internally.