Receive the request
The property shares its objective, deadline and required materials.
Coordinate requests and decisions across your hotel group.
Track property requests, approvals and shared indicators while keeping each hotel’s context and decision owner clear.
Hotel groups and chains
One workflow, with clear responsibilities.
Decide with context
Head office and the hotel agree the budget, brand requirements and approval owner.
Track delivery
Record decisions and compare progress across properties using consistent criteria.
Workflow simulation
A campaign request across head office and three hotels
A low-season campaign · three properties · materials and approvals to coordinate.
Receive the property request
Gather the objective, hotel, deadline and required materials in a shared request format.
- Owner
- Property team
Review the context
Head office compares the request with the other properties and identifies reusable work.
- Owner
- Group sales team
Record the decision
Identify who approves the budget, brand requirements and materials for each hotel.
- Owner
- Head office + property leads
Track delivery
A portal or AOS pilot can support tasks and approvals. Data access and connectors are agreed within the project.
- Owner
- Studio / AOS pilot
Review the result
Use consistent criteria to compare delivery at each hotel and record improvements.
- Owner
- Head office + property teams
Hotel groups and chains
Where to start
Choose the products that fit your workflow. Makers Studio can help connect tools or adapt processes.
Makers Studio
Build property requests, approvals and reporting with access rules for each hotel.
Explore Makers Studio →AOS
In beta: tasks, approvals and exceptions across head office and properties.
Explore AOS →More products for this workflow
Explorador Comercial
Research B2B companies and partners for group-wide sales initiatives.
Explore Explorador Comercial →What we need to understand
- Current portfolio, brands, operators and autonomy.
- Data map, systems and IT requirements.
- Definitions, calculation methods and baseline data for the chosen metrics.
Who should be involved
Head office marketing, regional operations, property management and IT, with clear ownership of each request and delivery.
Situations worth reviewing
- Approvals without the property or offer context.
- Indicators with different definitions between hotels.
- Requests passed from head office to operations without a clear owner.
From workflow to first delivery.
We start with your workflow and existing tools to define a useful first deliverable for your team.
Questions about this workflow
Does AOS replace the group’s systems?
AOS is in beta and assessed in a bounded pilot. Existing systems, connectors and security requirements need specific validation.
Is Bastidor a platform for the whole chain?
Bastidor is a local application with one main operator. It is not a distributed collaborative platform for every property.
Which workflow would you like to improve?
Makers leads the initial conversation. Share your context. This assessment helps decide between an existing product, a demonstration or a more detailed Studio discovery engagement.
Discuss this workflowStudio · Detailed project brief →