Separate the offer
Choose meetings and events (MICE), weddings, wellness or another experience as the first workflow.
Manage event and experience enquiries at your resort.
Gather the details for weddings, meetings, wellness and group stays, then coordinate the handover from proposal to delivery.
Resorts
One workflow, with clear responsibilities.
Prepare the enquiry
Gather the requirements that help the team produce a real proposal.
Approve and deliver
Connect versions, owners and handover rules, with integrations assessed per system.
Workflow simulation
A corporate event at a resort
80 participants · meeting, rooms and dinner · dates to confirm.
Define the event
Gather dates, participants, meeting rooms, bedrooms, meals and the organiser’s contact.
- Owner
- Organiser + sales
Complete the enquiry
Configured WhatsApp questions help gather context before handing over to the team.
- Owner
- WhatsApp + customer service
Confirm the services
Events, accommodation and catering teams confirm capacity, prices and terms.
- Owner
- Resort teams
Send the proposal
Sales approves the version, validity and proposed services. Studio can build a dedicated proposal pipeline.
- Owner
- Sales / Studio if needed
Prepare delivery
After acceptance, assign owners and keep changes and confirmations linked to the event.
- Owner
- Sales + operations
Resorts
Where to start
Choose the products that fit your workflow. Makers Studio can help connect tools or adapt processes.
WhatsApp Agent
Gather the event, dates, participants and services for the proposal team.
Explore WhatsApp Agent →Makers Studio
Build the proposal-to-delivery workflow with agreed system connections.
Explore Makers Studio →More products for this workflow
Explorador Comercial
Research companies, agencies and organisers for meetings, events and experiences.
Explore Explorador Comercial →AOS
In beta: tasks and approvals across sales, events and accommodation.
Explore AOS →Instagram Agent
Preview: triage enquiries about weddings, events and experiences.
Explore Instagram Agent →What we need to understand
- One offer and property to start with.
- The team that qualifies, approves and delivers.
- Authorised sources for proposals and confirmation.
Who should be involved
General management, sales, e-commerce or operations; contracting may involve the brand, operator, management company and procurement.
Situations worth reviewing
- Event enquiries routed to a general inbox.
- Qualification repeated between sales and operations.
- Several services without a shared owner.
From workflow to first delivery.
We start with your workflow and existing tools to define a useful first deliverable for your team.
Questions about this workflow
How can we track results?
Track enquiry sources, response times, proposals sent and conversion to bookings to identify where the workflow can improve.
Is every PMS supported?
Each supplier, contract, API and permission is assessed. There is no universal integration included.
Which workflow would you like to improve?
Makers leads the initial conversation. Share your context. This assessment helps decide between an existing product, a demonstration or a more detailed Studio discovery engagement.
Discuss this workflowStudio · Detailed project brief →